Need help using the app or the forum? Found a bug? Want to make a suggestion about how it could be improved?
#358 by Chris_angle
Thu Aug 18, 2016 2:49 am
I just got the app today. I was inpressed and decided to upgrade to premium. Not only does the app no longer work. But i honestly do not see the value in paying $6.99 for the difference between the free version and the premium. Just for the little "missions"? Pls advise how i can make the app work or refund the money. Thank You
#359 by dave
Thu Aug 18, 2016 6:18 am
Hi Chris,

if you're on Android the upgrade gives you the missions (which have been proven in an experiment to give you a much better chance of quitting), plus the ads are removed. If you're on iOS you get a few more goodies, goodies we are bringing to Android bit-by-bit.

But the upgrade should not have stopped the app working, that's clearly a big problem.

We think the extra help the missions are proven to give is worth the money we charge but if you don't agree I'll be happy to arrange a refund for you. Just email support@smokefreeapp.com with the email address associated with your Google Play account.

If you're on Apple a refund is possible but we can't arrange it. You'll need to follow the instructions here: http://www.howtogeek.com/232059/how-to- ... rom-apple/

Email the support address if you'd like help with fixing the problem that's stopped the app working.

All the best with your quit

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About the app

Smoke Free has got lots of great features to help you stop smoking. There's a dashboard that shows the amount of time smoke free, how much money you've saved and how much life you've regained, you can see how your health is improving, enter a diary of your cravings to see how they decrease over time, save up for something to buy with all the money you're saving, earn badges and much more. New features are added all the time.

In addition, by downloading and using the app you'll be helping researchers understand how to help others quit this deadly habit. The more info you give us the more help we can provide.